Privacy Policy

At Kids with Attitude, your privacy matters. We’re committed to handling your personal information responsibly and transparently. This policy outlines how we collect, use, share, and protect your data, and explains your rights regarding that information.

If you have any questions about how we manage your data, contact us anytime at support@kidswithattitude.store

1. How We Use Your Information

When you interact with us — whether browsing, buying, or subscribing — we may collect certain details to help deliver the best experience possible. Here’s what we collect and why:

Name & Contact Information

This may include your name, email address, phone number, and shipping address. We use these to:

• Deliver your order to the correct person and location

• Send order confirmations, updates, and important notices

• Share product launches and marketing communications (only with your consent)

• Detect and prevent fraudulent activity

• Tailor communications relevant to your location

Gender Information

While our garments are predominantly unisex, knowing your gender helps us personalise communications and experiences 

Payment Details

Collected at checkout via secure payment gateways, and used to:

• Process transactions and issue refunds

• Protect against fraud

• (If you choose) save payment preferences for a smoother checkout next time

We do not store your card details on our servers.

Communication History

If you contact us via email, webchat, or phone, we may retain the conversation to:

• Track and respond to ongoing enquiries

• Improve customer service through training and quality control

Purchase History & Saved Items

Information like what you’ve bought or added to your cart is used to:

• Complete your transactions

• Manage returns

• Recommend relevant products and promotions

Device & Browsing Info

We automatically collect certain data such as IP address, device type, and how you interact with our website. This helps us:

• Optimise your browsing experience (e.g., currency or language settings)

• Detect suspicious or malicious activity

• Improve website performance and security

2. Sharing Your Data

We respect your trust and will never sell your personal data to third parties. However, we may share necessary information with trusted partners to provide core services:

• Delivery and payment providers (to fulfill and process your orders)

• Fraud prevention agencies and law enforcement, where required

• Analytics and marketing platforms (to improve our service and communication)

All third-party services are carefully vetted and comply with applicable privacy laws.

3. Marketing Preferences

If you’ve given consent, we may contact you via email or SMS about product updates, exclusive offers, or launches. You can opt out at any time by:

• Clicking “unsubscribe” in our emails

• Contacting us at support@kidswithattitude.store

Please note: opting out of marketing communications won’t affect order confirmations, shipping updates, or other essential notifications.

4. Online Advertising

We, like many retailers, use cookies and tracking technology (e.g., Meta Pixel, Google Ads, etc.) to show you relevant ads based on your activity on our site. These tools help us tailor your experience and improve our marketing effectiveness across other websites and platforms.

Technologies used include: cookies, tags, beacons, and mobile identifiers. You can adjust your browser settings to limit or block tracking cookies.

5. Data Retention

We only hold your personal information for as long as necessary to serve you and meet legal requirements.

If you request that we delete your data, we will do so unless we're legally required to retain it—for example, to resolve disputes, enforce our terms, or prevent fraud.

To request deletion, email: support@kidswithattitude.store

6. Your Rights

As an Australian consumer, you have the right to:

• Know how your personal data is collected and used

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Withdraw your consent to data collection or marketing

• Request that we delete your personal data

• Request that we transfer your data to another provider (where applicable)

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at support@kidswithattitude.store

7. Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use various types of cookies:

• Essential Cookies: For core site functions like shopping carts and login

• Functional Cookies: To remember preferences like language and currency

• Security Cookies: To prevent fraudulent behaviour

• Performance & Analytics Cookies: To track how users engage with the website

• Advertising Cookies: To personalise ads based on your interests

You can manage your cookie preferences in your browser settings.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in law or how we operate. Significant changes will be communicated clearly—either via email or on our website—before they take effect.

9. Contact Us

For questions about this policy or your data, please reach out to support@kidswithattitude.store